Note

The security level of this method is moderate to high and depends on the strength of your computer password. However, we recommend the Digistore24 app, because it is secure, free and easy to use.  

To secure your Digistore24 account with two-factor authentication (2FA) , you can use your computer's native authentication method. For Microsoft Windows devices, this is Windows Hello. For Apple devices, it is Apple Touch ID. Logging into your Digistore24 account is only possible on the device and browser you set up. You cannot log in using different devices or other browsers.

This method is useful if you only log into your Digistore24 account from your own computer.

Proceed as follows:

1. Select a browser that you want to use for two-factor authentication. Logging in will be tied to this browser alone.
2. Log into your Digistore24 account and go to Account > Details.
3. Set up 2FA under Account details in the Two-factor authentication field:
   • Click on Set up now if you haven't set up a 2FA access yet.
   • Click on Change in the Primary field if you have already set up a 2FA access and want to change it.
   • Click on Set up now in the Backup field if you have already set up a 2FA access and want to add a second one as a backup.
   • Click on Change in the Backup field if you have already set up a second 2FA access and want to change it.

     Attention

     Use different devices for Primary and Backup so that you can continue to log in if you lose a device.  

4. Select the Apple Touch ID/ Windows Hello option.
5. Scroll down to the bottom and enter your Digistore24 password in the Current password field.
6. Click on Continue. The Apple Touch ID/ Windows Hello entry form is now displayed.
7. Click on Finish setup.
8. Your browser will show you more information depending on how your computer is set up. Simply follow the instructions.
9. From now on, after logging in with your password, you will see a window for further login. Click on Login and follow the instructions on your browser.

   Note

   If you have set up this 2FA access as a backup, click on Use backup device in the login window.  

10. You also have the option to enable Trust this device for 7 days. During this period, you will not be asked for a 2FA code again.