Digistore24 is protected from attacks by relying on up-to-date technologies. We also regularly perform fraud prevention measures. Most security incidents relate to unauthorized access to Digistore24 accounts due to weak passwords, malware, or vulnerability due to outdated operating systems or browser versions. You can significantly enhance the protection of your Digistore24 account by adhering to the following measures.

Choose a secure password

This applies to both your Digistore24 account and the email account you used to register on Digistore24 and through which you can reset your password.

Computers are becoming more and more powerful, and with them the computing power needed to crack passwords quickly and easily. Data breaches, whereby large amounts of data containing millions of email addresses, the associated passwords, and personal data appear on the internet, are becoming increasingly common. (If you get a lot of spam, this is probably why). You can check whether your email address has appeared in a data breach on the website haveibeenpwned.com.

This is why having a secure password is so important. You can find out what is considered "secure" at the German Federal Office for Information Security or at the German Consumer Center.

Use a separate password for each service

If you use the same password for all services, it only takes one password to be cracked for someone to access all your data across all services. Since it's difficult to remember lots of different passwords, we recommend using a password manager to help you. You can find current rankings for the best password managers online. Some browsers offer integrated password managers, e.g. Google Password Manager. Again, the level of security depends on how secure your Google password is.

Change your password

Changing your password regularly helps protect your account. However, remembering the new password every time is not easy and comes with the risk of choosing simple passwords that can be easily remembered and just as easily cracked. As a solution, you can choose strong passwords and change them e.g. quarterly.

Activate two-factor authentication (2FA)

With two-factor authentication (2FA) activated, you'll only be able to log into Digistore24 if you confirm your identity using a second method, such as a mobile phone.

Update your operating system and browser regularly

New security vulnerabilities are discovered in popular operating systems, browsers, and programs on a daily basis. Although they can be quickly found, you need to regularly update your systems in order to address them. Make sure you regularly equip your operating system and browser with the latest security updates.

Use up-to-date antivirus software

Make sure you have the latest antivirus software installed and receive regular updates for it.