Give a volume discount – Digistore24 Help

Offer your customers a discount on your product when they order in large quantities. This keeps your customers happy and can increase your sales.

We will show you how to set up volume discounts on Digistore24. Volume discounts are possible for both one-time payments and recurring payments such as subscriptions and installment payments. You can also set up volume discounts for products and add-ons.

Important: You should first remove any sales quantity restriction before setting up volume discounts. Refer to

Point 1.

1. Remove the sales quantity restriction

By default, a sales quantity restriction is preset for the product. You should remove this restriction to set up a volume discount. Otherwise, the customer cannot increase the product quantity in the order form.

Special case: If you only want to set up the volume discount for an add-on, you should not remove the restriction.

Step-by-step instructions

In the vendor view, go to account > products.
Click the pencil icon for the product you want to set up a volume discount for.
Make sure you are in the properties tab.
Scroll down to the sales restrictions section.
Here you will find the setting maximum quantity per sale, which is set to 1 by default. Select no limit here. Alternatively, you can choose a limit that is not smaller than the number for which you want to grant the volume discount.
Finally, click save.

2. Set up a volume discount for a product

If you have removed the sales quantity restriction for your product as described in point 1, you can now set up the volume discount for your product.

Step-by-step instructions

In the vendor view, go to account > products.
Click the pencil icon for the product you want to set up a volume discount for.
Switch to the payment plans tab.
Scroll down to the add payment plan section.
You can now either add a new payment plan with a volume discount or add a volume discount to an existing payment plan. If the latter, scroll down to the overview of the payment plans and click the pencil icon for the relevant payment plan.

Depending on whether you want to set up the volume discount for a one-time payment or a subscription/installment payment, follow one of the two step-by-step instructions below:

Set up a payment plan with a volume discount for a one-time payment

Set the currency (euro, US dollar, or Swiss franc) for the payment plan.
If you want to offer your customers a free trial period, select the appropriate period from the drop-down menu. The payment you set in the following field should then only be made after this period.
Enter the amount for the one-time payment under first payment.
Under number of payments, select one-time payment.
Click yes at specify volume discounts ….
In the opening field unit prices by quantity, enter the price per product that applies from a certain quantity. Enter the quantity in the first column and the unit price in the second column. If you want to enter more discounted prices for an even higher quantity, click the add button. To delete fields again, click the X icon. Note: The price applies per unit and not for the entire quantity. Enter the discounted price and not the amount deducted from the original price.
Under order, determine the position of the payment plan in the order form and in your overview, if you create multiple payment plans. The sorting is ascending. You can change the order later in the overview.
To make the payment plan applicable, click yes at active.
Under this plan is ..., determine whether the payment plan is for initial sales, upsells, or both.
If you want to add a tag to the customer who selects the payment plan, enter it here.
By default, the texts on the payment plan are predefined by Digistore24. If you want to specify your own texts, click yes at specify own texts, which opens additional fields and an overview of placeholders for your individual payment plan text.
Finally, click the add payment plan or update existing payment plan button if you have edited an existing payment plan.

Set up a payment plan with a volume discount for a subscription/installment payment

Set the currency (euro, US dollar, or Swiss franc) for the payment plan.
If you want to offer your customers a free trial period, select the appropriate period from the drop-down menu. The payment you set in the following field should then only be made after this period.
Enter the amount for the 1st installment under first payment.
Under number of payments, select either subscription or the number of installments.
Enter the amount for the subsequent installments under subsequent payments (e.g., 19.99 € in the illustration).
Determine the period (e.g., 1 month in the illustration) between the first debit directly after the purchase – i.e., the 1st installment (e.g., 29.99 € in the illustration) – and the subsequent payment (e.g., 19.99 € in the illustration) under first billing period.
Under subsequent billing periods, specify the interval at which the subsequent installments will be debited (e.g., 2 months in the illustration). The entire billing process in the illustration would now look like this: The 1st installment of 29.99 € is debited from the customer's account on the day of purchase (without a trial period), the 2nd installment of 19.99 € is debited after 1 month, and the 3rd installment of 19.99 € is debited after 2 months.
For subscription payments: Under minimum term, you can specify a minimum term for subscription payments. During this time, the customer cannot cancel. Installment payments are usually not canceled, so no minimum term should be specified.
Click yes at specify volume discounts ….
In the opening field unit prices by quantity, you can set the price per product that applies from a certain quantity. Enter the quantity in the first column, the discounted first payment in the second column, and the discounted subsequent payments in the third column. In the illustration, the first payment is 29.99 €, and the subsequent payments are 19.99 €. From a quantity of 3 pieces, the customer only pays 24.99 € per piece for the first payment and 14.99 € for the subsequent payments. To enter more discounted prices for a higher quantity, click the add button. To delete fields again, click the X icon. Note: The prices apply per unit and not for the entire quantity. Always enter the discounted prices and not the amounts deducted from the original prices.
For installment payments: If you click yes at buyer can cancel installment payment, your customers can also cancel an installment payment. If it is a product with access control (e.g., membership area), access will be blocked for the customer after their cancellation.
Under order, determine the position of the payment plan in the order form and in the overview, if you create multiple payment plans. The sorting is ascending. You can change the order later in the overview.
To make the payment plan applicable, click yes at active.
Under this plan is ..., determine whether the payment plan is for initial sales, upsells, or both.
If you want to add a tag to the customer who selects the payment plan, enter it here.
By default, the texts on the payment plan are predefined by Digistore24. If you want to specify your own texts, click yes at specify own texts, which opens additional fields and an overview of placeholders for your individual payment plan text.
Finally, click the add payment plan or update existing payment plan button if you have edited an existing payment plan.

3. Set up a volume discount for an add-on

You can set up the volume discount only for the add-on product or for both, the main product and the add-on product.

First, make general settings that apply to all add-ons of a product. Then set up the add-on with a volume discount.

General add-on settings

In the vendor view, go to account > products.
Click the pencil icon for the product you want to add an add-on with a volume discount to.
Switch to the add-ons tab.
In the add-on settings section, under if main purchase is one-time payment and add-on is subscription/installment payment, first make general add-on settings.
If you click yes at main product purchase is optional if add-ons are available, the customer can buy add-ons without buying the main product. Important: In this case, you should note that the number of add-ons does not depend on the main product. This is set under maximum quantity per sale (point 12).
If you click yes at always use own thank you page, the thank you page of the main product you specified in the product settings of the main product in the properties tab will still be displayed after purchasing the main product and one or more add-ons. If you click no here, the Digistore24 order confirmation page will be displayed to the customer after the purchase. If the purchase contains only one product, the thank you page of the product will always be used (if specified).
If you select the option calculate affiliate and joint venture commissions ... under ... based on total purchase amount, the affiliate commission settings of the main product apply, not those of the add-on product. However, the total purchase amount, i.e., the purchase amount of the main product plus the purchase amounts of all add-on products, is always used to calculate the commission. If you select the option ... separately per add-on amount, the affiliate commission settings you set for the main product are added to the affiliate commission settings you set for the add-on products. Settings for affiliate commissions are always made in the respective product details of a product (account > products) in the properties tab. Joint venture commissions are set under account > contracts in the joint ventures tab.
The settings in the next section are only made if main purchase is one-time payment and add-on is subscription/installment payment. Otherwise, the settings of the payment plan of the main product apply.
Under first billing period, set the period between the first debit directly after the purchase – i.e., the 1st installment – and the first recurring payment; e.g., 1 month.
Under subsequent billing periods, set the interval at which the subsequent installments will be debited; e.g., 2 months.
Finally, click save.

Create a volume discount for add-ons

Once you have made the general add-on settings, scroll to the add add-on section. Here, add a new add-on. If you already have an add-on that you only want to add the volume discount to, scroll down to the overview of the add-ons and click the pencil icon for the relevant add-on.
Select the product you want to sell as an add-on product.
Under default quantity, specify how many add-on products will be displayed on the order form by default. If you set a quantity greater than 1, please also note the following points. Note: If the quantity is set to 0, no checkbox will be displayed on the order form. If the default quantity of add-on products is 1, a checkbox will be displayed. If the quantity is to be changeable by the customer, please note the next point.
Click yes at buyer can change quantity at purchase so that the customer can purchase a higher quantity. Only then can you give them a volume discount!
Under maximum quantity per sale, specify the maximum quantity the customer can purchase.
- If the quantity depends on the main product, select the option same as main product. Make sure in this case that the maximum quantity per sale in the properties tab of the main product settings is not restricted to 1.
- If you have restricted the maximum quantity per sale to 1 in the properties tab of the main product settings, select the option unlimited or set any quantity here. Otherwise, the customer cannot increase the quantity.
For subscription payments: If you select the option yes under quantity changeable after purchase, the buyer can still change the quantity of the add-ons after the purchase. If the customer reduces the quantity, this will take effect at the end of the billing period. If you select only addable after purchase, the add-on will not be displayed at the initial sale. It can only be added later by the customer.
Under billing type and the following fields, specify the payment plan for the add-on. Note that the payment plans set in the product details of the add-on product are not effective here if the product is sold as an add-on. You can choose from the following billing types:
- Same as main product: This billing type follows that of the main product. In this case, enter the prices for a one-time payment and for a subscription or installment payment in the following fields.
- Always subscription: Here, the add-on is always sold as a subscription, regardless of the main product.
- Always one-time payment: Here, the add-on is always sold as a one-time payment, regardless of the main product.
- Custom: Here, you can set a specific payment plan for each payment plan of the main product. A section opens for each payment plan set for the main product in the payment plans tab, where you can set the respective payments and the volume discount for the add-on.
Set the currency in which you want to enter the following prices. Note that the currency of the order form should be set in the payment plans tab.
Enter the price of the add-on for a one-time payment.
Under 1st payment, specify the price of the 1st installment for a subscription or installment payment.
Under subsequent payments, specify the amount of the recurring payments.
Click yes at specify volume discounts ….
In the opening field unit prices by quantity, enter the price per add-on from a certain quantity. Enter the quantity in the first column, the discounted first payment in the second column, and the discounted subsequent payments in the third column. If you selected the option same as main product under billing type (point 7), the price in the first column applies to both one-time payments and the 1st payment for subscriptions and installment payments. If you want to enter more discounted prices for a higher quantity, click the add button. To delete fields again, click the X icon. Note: The prices apply per unit and not for the entire quantity. Always enter the discounted prices and not the amounts deducted from the original prices.
Finally, click add add-on or save existing add-on if you have edited an existing add-on.

Important for add-ons

Add-ons are combined with the main product in a single transaction. The transaction list shows a combined sale, as it is a single transaction. The transaction is displayed with the name of the main product.
When issuing a refund, you can only refund the total amount per installment or one-time payment.
If you want to see the list of ordered items in detail, click the magnifying glass icon for the relevant transaction in the transaction list.
The main product can be a one-time payment product, but the add-on can also be a subscription or installment payment product.
All products to be sold should have been approved in advance.