Digistore24 is a reseller platform. To enable you to sell globally, Digistore24 offers various resellers. This article explains the potential costs you may incur when selling via the Digistore24 reseller Digistore24 Ltd.
Note
You can find information on costs with other resellers here:
Tip
Important: You only incur costs when you make sales.
Registration and basic use of Digistore24 are free of charge. This means you take no risks and can explore our service at your convenience.
Regular costs for sales
For each sale you make via Digistore24, Digistore24 receives a share from you (referred to as a “margin”).
| Margin per Transaction | ||
| Standard | 7.9% + £1 | |
| if the total number of chargebacks for your products is greater than 1% | 9.9% + £1 | |
|
for "Free Plus Shipping" books under £10 These are free books for which customers pay only shipping charges under £10. |
7.9% + £0.75 |
Possible additional costs for sales
Additional costs may arise under certain circumstances, such as:
- Refunds: Customers return the product and receive a refund.
- Chargebacks: Customers initiate a chargeback through their bank for the amount already paid.
| Refund fee | ||
| Amounts up to £10 | £0.75 | |
| Amounts over £10 | £1 | |
| Chargeback fees | ||
| without "chargeback prevention" | £50 | |
| with "chargeback prevention" | £40 |
Note
For chargebacks on payments made via PayPal or credit card, Digistore24 offers "chargeback prevention" in cooperation with partners Ethoca and Verifi. If a customer instructs their bank to issue a chargeback, we are notified and can arrange a refund within 72 hours. This reduces the cost to you to £40.
Costs for payouts
When Digistore24 transfers your earnings to you, this is called a payout. Depending on the payout method you set up in your payout account, different payout fees may apply.
Fees for payouts via SEPA or international bank transfer
| Payout method | Fee |
| SEPA | £2.50 |
| International bank transfer (if you have specified a foreign payout account) | £30 |
Note
The payout threshold for international transfers is €/$/£250. To process an international payout, your earnings must cover at least €/$/£250 + the £30 international transfer fee. If your earnings are below this, your funds will remain in your Digistore24 account until you reach the threshold with further sales.
Fees for payouts via PayPal to accounts within the UK
| Currency | Payout amount | Fee |
| EUR (€) | Up to 600 € | 2.5% of the payout |
| Over 600 € | 15 € (fixed cap) | |
| CHF | Up to 800 CHF | 2.5% of the payout |
| Over 800 CHF | 20 CHF (fixed cap) | |
| USD ($) | Up to 700 $ | 2.5% of the payout |
| Over 700 $ | 17.50 $ (fixed cap) | |
| GBP (£) | Up to 500 £ | 2.5% of the payout |
| Over 500 £ | 12.50 £ (fixed cap) |
Fees for payouts via PayPal to accounts outside the UK
| Currency | Payout amount | Fee |
| EUR (€) | Up to 3,500 € | 2.5% of the payout |
| Over 3,500 € | 87.50 € (fixed cap) | |
| CHF | Up to 5,000 CHF | 2.5% of the payout |
| Over 5,000 CHF | 125 CHF (fixed cap) | |
| USD ($) | Up to 4,500 $ | 2.5% of the payout |
| Over 4,500 $ | 112.50 $ (fixed cap) | |
| GBP (£) | Up to 3,000 £ | 2.5% of the payout |
| Over 3,000 £ | 75 £ (fixed cap) |
For further information on PayPal fees please see here.
Tip
To save on payout fees, we recommend the following steps:
- Reduce the number of payout dates. Instead of four transfers per month, limit payouts to once per month.
- Increase the payout amounts. If your earnings regularly exceed the payout threshold of €/$/£250, consider raising the payout amount to €/$/£500.
You can adjust these settings in your payout account settings.
Fees for the Download Vault
Digistore24 offers a unique service with the download vault, where your customers can securely and virus-free download your files. The service handles technical issues and reduces the risk of digital file distribution. Use of the Download Vault is optional.
To cover costs, Digistore24 charges £0.25 for each gigabyte used per purchase. Fees are only charged once per customer per purchase, and additional downloads by the same customer, as well as uploads, are free of charge.
| Fee for the download vault (optional) | ||
| per started gigabyte and purchase | £0.25 |
For more information on the Download Vault and how to implement it, click here.