You have the option to transfer shipping information from your fulfillment software to Digistore24. This allows you to view the current shipping status of an order directly in Digistore24 and also access the tracking feature.

You can use the Digistore24 API for the transfer. This enables the exchange of data on the delivery process of shipping products between your fulfillment software or your shipping service provider and Digistore24. The updateDelivery() function is used to transfer data stored in the fulfillment software regarding shipping status and shipment tracking to Digistore24.

As soon as the interface is set up and the data is transferred, you can view it in Digistore24:

• In the shipping list under Reports > Deliveries
• In the order details under Reports > Transactions (you can open the details via the magnifying glass icon of an order)

When tracking data is transferred, Digistore24 automatically informs the buyer of your product about the shipment via email. This helps to reduce your support effort.

Note
Setting up the interface requires programming skills. Please contact the support of your fulfillment software or your shipping service provider.