Skip to main content
Digistore24 Help Help Center home page
  • Developer documentation
  • Digibiz24 knowledge base
  • Register now
  • Deutsch
Digistore24 Help Help Center home page
  • Developer documentation
  • Digibiz24 knowledge base
  • Register now
  • Deutsch

How can we help you?

I have placed an order on Digistore24
  1. Digistore24 Help
  2. Sell products as a vendor
  3. Customer support through vendors

Customer support through vendors

  • Chargebacks and payment defaults
  • Payment interruptions with installment and subscription payments
  • Clarify customer questions as a Vendor
  • Refunds and returns
  • Changes to subscriptions and installment payments
  • Create upgrades, downgrades and member offers
  • Digistore24 emails to end customers
  • Set up cancel button for member areas

© 2025 Digital Assets AG, all rights reserved

  • About us
  • Contact us
  • Privacy
  • Legal notice
  • Terms and conditions