You as an affiliate send so-called "promo links" to potential customers of a product. If they now successfully complete a purchase, you will be rewarded by the vendor of the product in the form of a commission.

Register with Digistore24, get promo links from our marketplace, and you can start earning passive income from home - even today!

As soon as you log in to Digistore24, you'll be directed to the backoffice. Here you can adjust all the settings for your business, manage your data and view your statistics.

To switch between the affiliate view and the vendor view, click on “View” in the black menu bar at the top of the page, and then select the view you want from the dropdown.

Header Menu

At the top of the page there is a black menu bar - the header menu - with the following options:

Digistore24-ID

Here you can access your personal account settings. Manage your account data such as your home address, your password or your tax number.

View

Here you can switch between the affiliate view and the vendor view – depending on whether you have registered as a vendor and affiliate or just as a vendor. If you are just registered as an affiliate, you can only select the affiliate view here.

If you are an affiliate on Digistore24 and would like to become a vendor later on, you can only do this by sending an email to our support: support@digistore24.com.

Logout

You can log out of Digistore24 here.

Language setting

Choose between German and English.

Help

Here you will find the Digistore24 documentation, the help and information section where you currently are.

The main menu is directly under the header menu on the right-hand side. In the affiliate view you will see the menu items Dashboard, Marketplace, Account and Reports. The functions that are available here and the settings you can adjust are explained in detail in the following.

Dashboard

After you log in, you first land on your personal dashboard at Digistore24. Here we provide you with an overview of the current status of your business and display important key figures.

Please note that your dashboard will look different depending on whether you are in affiliate view or vendor view. In the affiliate view, there are the following key figures:

The Key figures on your dashboard

Earnings	The key figure earnings reflects your share of the earnings from product sales. This is the sum of all the commissions you make through generated sales. The earnings constitute your net revenue.
Promoclicks	The key figure Promoclicks indicates the number of definite clicks on the Promo links that you share as an affiliate. If you compare the number of clicks with the number of your sales, you will get your conversion rate.
Earnings per click	The key figure Earnings per click is the average net revenue you generated with a promo click. The net revenue is the sum of all the commissions you generate. The figure is calculated by dividing your total net revenue by the total number of your promo clicks.
Cancellation rate	The key figure Cancellation rate indicates the percentage of refunds and chargebacks that occurred on all product sales that were generated by you as an affiliate. The cancellation rate is calculated from the sales volume of cancellations in relation to the total revenue of the products you promote. The cancellation rate is not calculated from the amount of canceled orders in relation to the number of sales. It also only applies only to product sales that you have initiated through your advertising as an affiliate, and so not to all product sales of that vendor’s product.
Digistore24-average	The key figure Digistore24 average displays the cancellation rate of all products sold on Digistore24 as a percentage. This value enables you to measure whether you are below or above average, which can give you insights into the quality of your promotion measures (e.g. misleading information in your advertisements) or the quality of the products you promote.

The charts on your dashboard

In addition to the key figures, Digistore24 provides various charts on your dashboard:

Sales chart

In your sales chart, your total new revenue as an affiliate is listed. If you are also active as a vendor, this is the sum of all commissions from your affiliate business and your vendor business (including initial sales, upsells, subscription and installment payments). You can switch between the month view (last 22 days), the weekly view (last 27 weeks) or the annual view by using the tabs. In addition, you can display your sales with a graph.

Payouts chart

You can find this chart under the sales chart. It will show you how much revenue you have generated so far and how much you could get paid on the next possible payout date. You can also switch between the list view and graphical view here.

Top 5 Vendors

This list shows you the five vendors with whose products you have earned the highest amount of commissions as an affiliate. This list includes the vendor’s name, the gross sales you’ve generated by advertising this vendor’s products (“gross amount”) and the cancellation rate.

The cancellation rate only applies to the gross sales generated by you as an affiliate. The gross sales show the gross revenue that the vendor has generated solely through you as an affiliate. This includes your commission, taxes, the Digistore24 margin and the vendor’s share. The gross sales displayed here do not include sales made by other affiliates who also advertise this product.

Top 5 products

This list shows you which of the products you advertise are the most successful shown as a comparison. You can identify the product here by the product name. In addition, you will see the gross sales (“gross amount”) and the cancellation rate of the respective product.

The cancellation rate and gross amount are calculated in the same way as with the top 5 vendors list.

Marketplace

Vendors offer their promotable products on the Digistore24 marketplace. As an affiliate, you can make choices based on product key figures and sign up for a partnership to receive the promo link. You can then use this promo link to promote the product.

Account

You can manage the following features of your Digistore24 account under the menu item Account:

Account > Details

Here you can edit personal data like your email address, your home address, your business tax ID and your password.

Account > Affiliations

Here you can see an overview of your affiliations with vendors and can search for different entries using the search box by typing specific key figures or key words.

Sales & partners > Content links

Here you can create content links if you have created your own content site for a specific product of a vendor – the content site is where you’d like to direct your visitors.

Each content link is assigned to a product you promote. This guarantees that a cookie is placed in the customer’s browser, which is valid for 180 days. If this visitor buys one of the vendor’s products within this period, the affiliate commission will be accredited to you. Here you can also view the promo links of all the products for which you have entered into an affiliate partnership, without having to get up the respective product.

Settings > Payout account

Here you can add and edit your bank details, set a personal payout threshold, and set the desired payout currency and the payout frequency per month. Your payouts will always be paid to the bank account you’ve specified on here.

Affiliates & partners > Partnerships

Here you can see your partnerships with other vendors (“joint ventures”). In the tab “Cross Upsells”, you will find an overview of the cross upsells you promote. In the last tab you will have the option to adjust the settings for the affiliate referral commission.

Reports

Right next to the Account settings you will find the menu item Reports, where you can find various figures and get an overview of your business.

Reports > Transactions

Here you can see all of your transactions. A transaction is a movement of money from one account to another. Transactions are not only revenue from customer sales, such as e.g. subscription or installment payments, single installments from installment purchases, or single purchase payments, but also include expenses in the form of refunds or return debit notes.

Reports > Purchases

Here you can see all the sales you have generated. A sale may contain multiple transactions e.g. for subscription payments. Using the search box, you can search for entries by using key figures or key words.

Reports > Your partner's sales

Here we give you an overview of all the sales of your joint venture and cross upsell partners for whom you’re an affiliate.

Reports > Vendor top list

Here you can see all the vendors with whom you’ve entered into an affiliate partnership. The vendors can be sorted by specific key figures.

Reports > Commissions

Here you can see an overview of all the commissions that you have received yourself as an affiliate from other vendors. No distinction is made between commissions that have just been assigned and those that have already been paid to a bank account.

Reports > Payouts

Here you can see an overview of all the sums of money which have already been transferred from your Digistore24 account to your bank account.

Reports > Analytics

This is where we provide a comprehensive overview of all your data as an affiliate. Use the search box to look for specific products. Please note that the table is very wide, so you will need to scroll to the right to be able to see further key figures.